Support
Support
Contact PetAtlas for help with account issues, bugs, data and privacy requests, or questions about using the product.
PetAtlas support is not veterinary emergency support. If your pet may be in danger, contact a veterinarian or emergency service now.
Support email
Email support@petatlas.app and include the email address linked to your PetAtlas account when relevant.
Bug reports
Tell us what happened, what you expected, your device/browser and any safe screenshots that help explain the issue.
Account issues
We can help with sign-in problems, profile access, plan questions and saved information that is not appearing as expected.
Data and privacy requests
Use support for privacy questions, data access requests or deletion questions.